Effective as of May 27, 2025
Welcome to Spanr! Thank you for your interest in our home management platform. By accessing or using our website, mobile application, or other services (collectively, the "Services"), you agree to be bound by these Terms of Use as updated from time to time. If you do not agree to these Terms of Use, please do not access or use our Services.
Spanr is a free home management platform that helps you organize, maintain, and optimize your home through our mobile application and web services. Our Services include features for tracking appliances, managing warranties, scheduling maintenance, storing home-related documents, and connecting with service providers. Unless explicitly specified otherwise, the Services are provided free of charge and are intended for personal, non-commercial use.
Important: The Services are not intended to provide you with any professional advice regarding home maintenance, repairs, or related matters. You understand and agree that any information provided through our Services is for general informational purposes only and should not replace professional consultation when needed.
You must be at least 18 years of age to use the Services. By agreeing to these Terms of Use, you represent and warrant that you are at least 18 years of age, have not previously been suspended or removed from the Services, and that your use of the Services complies with all applicable laws and regulations.
To access certain features of the Services, you may be required to register for an account. When you register, you will be asked to provide information such as your name, email address, and phone number. You agree that the information you provide is accurate and that you will keep it accurate and up-to-date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not share your account with others or use the Services on behalf of another person without proper authorization.
Subject to your compliance with these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial purposes. You may use the Services to manage information about your own home, appliances, and related maintenance activities.
To use our mobile application, you must have a compatible mobile device. We do not warrant that our mobile application will be compatible with your device. You may incur data charges from your wireless provider when using our mobile application. We may update our mobile application and may automatically update the version installed on your device. You consent to such automatic updates.
You agree not to use the Services to:
The Services allow you to upload, store, and manage information about your home, including photos, documents, appliance details, and maintenance records ("User Content"). You retain ownership of your User Content, but by using our Services, you grant us a limited, non-exclusive license to use, store, process, and display your User Content solely for the purpose of providing the Services to you.
You are solely responsible for your User Content and warrant that you have all necessary rights to upload and share such content through our Services. You agree that your User Content will not violate any laws, infringe on others' rights, or contain harmful, offensive, or inappropriate material. We reserve the right to remove any User Content that violates these Terms of Use or that we find objectionable.
While we take reasonable measures to protect your data, the Services are not intended as a replacement for your own data backup practices. You are responsible for maintaining backup copies of important information stored in our Services.
Our Services may include integrations with or links to third-party services, including service providers, manufacturers, and other platforms. When we choose to connect with or use third-party services through our platform, you may be subject to those third parties' terms of use and privacy policies. We are not responsible for the practices, content, or services of third parties.
If you request services from third-party providers through our platform, we may share relevant information about your home and contact details with those providers to facilitate the service. Any transactions or relationships you establish with third-party providers are solely between you and those providers.
The Services, including all software, content, trademarks, logos, and other materials provided by us, are owned by Spanr and protected by intellectual property laws. Except for the limited license granted in these Terms of Use, we retain all rights to our intellectual property. You may not copy, modify, distribute, or create derivative works based on our proprietary content without our express written permission.
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use. Please review our Privacy Policy to understand how we handle your information.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Services will be uninterrupted, error-free, or completely secure. We do not guarantee the accuracy, completeness, or reliability of any content or information provided through the Services, including information about appliances, warranties, or service providers.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPANR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED $100 OR THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential damages, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Spanr and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Services, your User Content, your violation of these Terms of Use, or your violation of any rights of another party.
You may deactivate your account at any time through your account settings or by contacting us at support@spanr.ai. We may suspend or terminate your access to the Services at any time for any reason, including if we believe you have violated these Terms of Use.
Upon termination, your right to use the Services will cease immediately. We may, but are not required to, delete your User Content after termination. Provisions of these Terms of Use that by their nature should survive termination will remain in effect.
We may modify these Terms of Use from time to time. When we make changes, we will post the updated Terms of Use on our website and mobile application. For material changes, we will provide additional notice, such as via email or through a prominent notice in our Services. Your continued use of the Services after any changes constitutes acceptance of the new Terms of Use.
We may also modify, suspend, or discontinue any aspect of the Services at any time. We will make reasonable efforts to notify you of significant changes to the Services.
We respect intellectual property rights and respond to notices of alleged copyright infringement. If you believe that content on our Services infringes your copyright, please send a notice to dmca@spanr.ai that includes:
If you provide us with feedback, suggestions, or ideas about the Services, you grant us an unrestricted, perpetual, irrevocable, non-exclusive, royalty-free right to use such feedback for any purpose, including to improve the Services or develop new products and services.
These Terms of Use are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms of Use or the Services shall be resolved in the state or federal courts located in California, and you consent to the jurisdiction of such courts.
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Spanr regarding the Services and supersede any prior agreements.
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
You may not assign or transfer these Terms of Use without our written consent. We may assign these Terms of Use at any time without notice to you.
Our failure to enforce any provision of these Terms of Use will not constitute a waiver of that provision or any other provision.
Neither party will be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including natural disasters, acts of government, or network outages.
If you have questions about these Terms of Use or need to contact us for any other reason, please reach out to us at:
Email: support@spanr.ai
You can also contact us through the support section of our mobile application or website.
Thank you for using Spanr to manage and optimize your home!