Stop Guessing. Start Fixing the Right Thing First.
AI-powered issue diagnosis routes every problem to its most likely cause—so you fix what's broken, not what's easiest to reach.
Purpose-built to cut through the noise
AI diagnosis by Dr. Spanr
Describe any issue in plain English and get a ranked list of probable causes, cost estimates, and fix guidance—instantly.
Model-specific insights
Answers are tailored to your exact appliance—because a furnace from 2008 and one from 2023 fail in completely different ways.
Route to the right pro
When DIY isn't the answer, Spanr connects you to vetted local pros already familiar with your equipment.
Goodbye trial and error, hello confident diagnosis
Every issue triaged in minutes—so you spend less time searching and more time solving.
Describe it, and Dr. Spanr does the rest
Tell Dr. Spanr what you're experiencing in plain English. The AI cross-references your appliance model, age, usage patterns, and known failure modes to surface the most likely causes—ranked by probability and repair cost.
Meet Dr. Spanr
Every answer is tailored to your exact model
Generic troubleshooting guides miss the details that matter. Dr. Spanr knows your appliance's specific quirks, common part failures, and typical repair costs—so you get targeted guidance, not generic advice.
Know exactly when to call a pro
Some issues are safely DIY. Others aren't. Dr. Spanr tells you which category each issue falls into and, when a professional is needed, connects you directly to vetted local technicians who already know your equipment.
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FAQ
How accurate is Dr. Spanr's diagnosis? 
Dr. Spanr uses a purpose-built home management LLM trained on service manuals, repair data, and failure patterns across thousands of appliance models. It surfaces the most statistically likely causes—not just a list of possibilities—and improves continuously as more data is added.
Does issue triage work for all home systems, not just appliances?
Yes. Dr. Spanr covers appliances, HVAC, plumbing, electrical systems, roofing, and more. If it's part of your home, Spanr can help diagnose it.
Can I use issue triage without knowing my model number?
Yes. You can describe the appliance type, approximate age, and symptoms, and Dr. Spanr will still provide useful guidance. Having a model number improves accuracy significantly, and Spanr helps you find it within the app.
What if the diagnosis doesn't match my issue?
You can provide more detail, answer clarifying questions from Dr. Spanr, or escalate directly to a pro. The system is designed to narrow down possibilities iteratively—not produce a single definitive answer on the first try.
Is issue triage included in the free plan?
Basic issue triage is available on all plans. Advanced model-specific diagnostics, cost estimates, and direct pro routing are part of the premium experience.
