How Dr. Spanr Works

Dr. Spanr is your home’s intelligent self-help guide. It provides tailored maintenance support, troubleshooting steps, and helpful instructions using the details you’ve already stored in Spanr. By understanding your appliances, fixtures, and property characteristics, Dr. Spanr delivers guidance designed specifically for your home.

Personalized for Your Home

Every recommendation from Dr. Spanr is shaped by the information in your Spanr account. This includes appliance models, fixture details, installation information, home location, care activity history, and shared access settings. When you start a conversation from an item, Dr. Spanr automatically gathers the relevant context so answers feel accurate and specific.

Using Photos and Visual Understanding

You can take a photo or upload an image with your question. Dr. Spanr analyzes labels, model numbers, warning lights, installation areas, or error messages to better understand the situation. This makes guidance more accurate and helps reduce guesswork.

Photos are stored with your conversation and stay private to your property.

Self-Help That Adapts to Your Needs

Dr. Spanr aims to help you solve issues on your own whenever possible. You’ll receive step-by-step instructions, videos, and activity guidance that make maintenance simple. If a part needs attention or a care task is overdue, Dr. Spanr highlights these insights and suggests the next best action.

When more help is needed, Spanr can recommend service providers based on your stored service contacts, pinned providers, or trusted providers from the larger network.

Clear and Actionable Conversations

Dr. Spanr organizes instructions into tasks you can follow easily. If something requires more detail, you’ll receive links to steps, videos, assets, or past activity records. You can ask follow-up questions at any time, and the conversation remains personalized to your home.

Whether you’re completing maintenance or trying to understand a new issue, Dr. Spanr keeps everything simple, accurate, and specific to your property.