Few things are as confusing in a modern kitchen as a machine that starts its cycle but never actually fills with water. When you find your dishwasher not getting water, the issue is usually a break in the safety “handshake” between the sensors and the water valve. This guide ranks solutions from most likely to least likely to help you diagnose the issue efficiently.
5 Common Causes for Dishwasher Not Filling
1Stuck Float Switch
The float switch is a safety device—usually a small plastic dome in the front corner of the tub. As water fills the machine, the float rises; if it gets high enough, it trips a switch to stop the water. If it gets stuck in the “up” position due to a stray utensil or a buildup of dried soap, the machine will never start filling.
Symptoms
- The dishwasher starts its “drain” phase but never begins the “fill” phase.
- The plastic float feels “stiff” or won’t move when you tap it.
Care Plan
- Open the dishwasher and locate the plastic float in the front corner.
- Lift it up and down. You should hear a light “clicking” sound.
- Check under and around the float for trapped debris (for example, a small bottle cap or food wrapper) that can physically hold it in the “up” position.
- If it clicks but the unit still won’t fill, test the switch underneath the tub for continuity.
- Replace the switch if it doesn’t respond to the float movement.
Common Mistakes
- Tapping the float too hard and snapping the plastic stem.
- Ignoring a buildup of mineral scale around the float base.
- Assuming the float switch failed when the real issue is debris wedged under the float.
2Failed Water Inlet Valve
The water inlet valve is an electrically controlled gate that lets water into the machine. Today, these are often equipped with fine mesh screens to catch sediment. If the solenoid fails or the screen is completely clogged with sand or rust, water cannot enter the tub.
Symptoms
- You hear a faint humming or buzzing sound when the dishwasher should be filling.
- The water supply is “on,” but the tub remains bone dry.
Care Plan
- Access the valve behind the bottom kickplate of the machine.
- Check the inlet screen for debris; clean it with a soft brush if it’s clogged.
- Use a multimeter to check the valve solenoid for continuity.
- If there is no continuity, the valve is electrically dead and must be replaced.
- Ensure the wires connecting to the valve are tight and free of corrosion.
Common Mistakes
- Replacing the valve before checking if the water supply valve under the sink is actually open.
3Closed or Kinked Water Supply Line
The water reaches your dishwasher through a flexible copper or braided steel line. If this line is pinched during installation or if the shut-off valve under the sink was accidentally closed while cleaning, the dishwasher will be starved of water.
Symptoms
- The dishwasher hums briefly and then throws a “Low Water” or “E1” error code.
- You recently had work done under the sink or moved the dishwasher.
Care Plan
- Open the cabinet under the sink and ensure the dishwasher shut-off valve is fully open.
- Inspect the water line for any sharp bends or heavy objects resting on it.
- If the line is braided steel, ensure it isn’t “twisting” as the unit is pushed back.
- If you suspect a clog, disconnect the line at the dishwasher (with the water OFF) and briefly turn the valve on to check for flow into a bucket.
- Re-attach and ensure all connections are leak-free.
Common Mistakes
- Assuming the water is on because the sink works; dishwashers often have a separate dedicated shut-off.
4Faulty Door Latch Assembly
Dishwashers have a safety switch in the door latch. If the machine doesn’t think the door is securely closed, it will never trigger the water inlet valve to open. In 2026 “integrated” models, a slightly misaligned latch can cause the unit to remain in “standby” mode.
Symptoms
- The dishwasher lights up, but the cycle won’t start when the door is closed.
- The door doesn’t feel like it “snaps” shut or it pops open slightly during the cycle.
Care Plan
- Inspect the latch for any broken plastic or bent metal components.
- Ensure the door strike (the metal piece on the tub) is properly aligned with the latch.
- Test the latch microswitches for continuity with a multimeter.
- If the switches are dead, replace the latch assembly.
- Check if a misaligned cabinet or a poorly installed kickplate is preventing the door from closing fully.
Common Mistakes
- Forgetting that a “hidden” top-control dishwasher requires the door to be fully latched before the cycle begins.
5Failed Control Board (Power Logic)
The control board is the “brain” of the dishwasher. It sends 120V of electricity to the water inlet valve at the precise moment it needs to fill. If the relay on the board that controls the valve is burnt out, the machine will never fill.
Symptoms
- Every other component (valve, float, latch) passes a test, but the unit still won’t fill.
- There are visible burn marks or a “burnt electronics” smell on the main board.
Care Plan
- Access the control board (usually located inside the door or behind the bottom panel).
- Look for “charred” spots or swollen capacitors on the board.
- Test the voltage output at the valve terminals during the fill phase of a cycle.
- If the board is not sending power to a known-good valve, the board is faulty.
- Replace the control board with a programmed 2026 OEM part.
Common Mistakes
- Replacing the expensive control board before performing the $0 float switch check.