Updating or Correcting Asset Information

Accurate asset records improve warranty tracking, maintenance planning, troubleshooting, and resident support. Property management teams should update a record whenever better information becomes available or equipment changes.

When to update a record

Review an appliance, fixture, or system record when:

• An inspection reveals the correct model or serial number
• Equipment is installed, moved, serviced, or replaced
• Warranty, receipt, manual, or service documentation becomes available
• The assigned property, unit, or space changes
• New photos or notes clarify the installation

Edit the asset details

Open the asset record and update its label, brand, model, serial number, location, dates, notes, photos, and documents as needed. When the brand or model changes, Spanr can use the corrected information to associate more relevant product documentation and guidance.

Keep service history with the record instead of replacing it with a note about the newest visit. That history gives property management teams, authorized property owners, residents, and service providers better context over the life of the asset.